How to Verify Your Residential Address on Binance and Which Documents You Can Use

To verify your Binance account and comply with local regulations, Binance may ask for additional information, including proof of residential address. In this post, we'll look at how to verify your residential address and which documents you can submit.

How do I verify my residential address?

To verify your residential address, you need to upload a document that clearly shows your name, residential address, issue date, and issuing organization. The document must have been issued within 3 months of the submission date and must match the address you registered with Binance. Accepted documents are as follows.

• Electricity, water, or gas bills
• Local government fee and tax statements
• Internet service bills
• Bank statements
• Mortgage statements
• Business registration certificates
• Building manager statements
• Landline phone bills
• Bundled telecom bills that include mobile phone, internet, and TV (*a mobile phone bill cannot be submitted on its own)

What are the document requirements?

Binance accepts a wide range of documents, but there are a few requirements you need to meet.

• The name on the document must match the name on the ID you submitted.
• The address on the document must match the residential address you registered with Binance.
• The document must have been issued within 3 months of the submission date.
• Your name, address, issue date, and issuing organization must be clearly visible.

How do I upload the document?

When uploading a document, make sure the entire content is clearly visible.

• Upload the complete document with all four corners visible.
• You may cover sensitive information such as bank account numbers or card numbers.
• It's best to photograph or scan the document in portrait orientation.
• You can submit a photo of the original bill, a scanned file, or a PDF file.

Frequently Asked Questions (FAQ)

Q1. Can I upload a bundled telecom bill?

Yes. You can submit a bundled telecom bill that includes mobile phone, internet, and TV together. However, a mobile phone bill cannot be submitted on its own.

Q2. When should I submit proof of address?

You need to complete the basic verification process first before submitting proof of address.

Q3. What counts as an incorrect or incomplete address?

An address missing details such as the apartment or building number, street name, or postal code may be considered incomplete. Be sure to enter your full residential address accurately.

Q4. Which proof of address documents may be rejected?

Documents issued more than 3 months ago, blurry documents, and documents on which your address or name cannot be confirmed may be rejected.

Q5. How do I update my address verification information?

If your address verification details have changed, you can update them under [Modify Proof of Address]. After you submit the changes, you'll receive an email notification within 24 hours.